TelentGifts
FAQ
1. What is your minimum order quantity (MOQ)?
Our custom logo MOQ is only 50 pieces per design. We support small batch custom orders and mixed product combinations to meet different corporate promotional and business activity needs, no need for large bulk quantities like traditional factories.
2. Can I customize my own brand logo and design?
Yes, fully custom branding is our main service. We support laser engraving, silk screen printing, UV full-color printing and embossing for brand logos, company names, slogans and exclusive patterns. Our team providesfree logo design and layout service for all custom orders.
3. Are the products on your website all you can supply?
No. The products displayed on our website are only hot-selling samples for reference. Relying on China’s complete gift supply chain, we can source and customize any style of corporate gifts according to your personal requirements, including special styles, new trending products and exclusive customized gift sets.
4. Can I get a sample before placing a bulk order?
Yes, blank samples and pre-production logo samples are available. You can check the product quality, material and printing effect first. After you confirm the sample details and quality, we will start formal mass production to ensure zero risk for your order.
5. How long is the production and delivery lead time?
Sample preparation takes 3-5 working days. Formal mass production takes 7-15 working days according to your order quantity and customization process. We support flexible shipping options including sea freight, air freight and express delivery, to meet your different delivery time requirements.
6. What payment terms do you accept?
We accept secure international trade payment methods. Normally, we require a reasonable deposit before production, and the balance paid before shipment. All payment processes are formal and safe, protecting the legitimate rights and interests of both parties.
7. How can I get a quick quotation?
Simply send your required product style, order quantity, logo file and delivery requirements to us via our floating WhatsApp button. We will check all details and send you a detailed official quotation within 1 working hour.
