Effective Date: July 04, 2026

Shenzhen Telent Gifts Co., Ltd. (“we”, “us”, or “our”) operates the website telentgifts.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site, submit inquiry forms, request quotations, or place orders for custom branded corporate gifts.

1. Information We Collect

– Personal identification information: Name, company name, email address, phone number, shipping/billing address you voluntarily submit via contact forms, quote requests, or checkout orders.

– Non-personal data: Browser type, IP address, device information, page browsing records, access time, and cookie data for website performance analysis and advertising optimization.

– Business demand information: Your customized gift requirements, order quantity, logo printing demands you fill in inquiries.

2. How We Use Your Information

1. Respond to your quotation requests, answer product questions, communicate custom logo design details, order production and delivery arrangements.

2. Process orders, arrange production, logistics delivery, after-sales support and refund requests.

3. Send necessary order updates, production schedules, shipping tracking notifications via email.

4. Improve website functions, optimize product display and advertising effect.

5. Comply with applicable legal and regulatory requirements.

3. Information Sharing

We will NOT sell, rent or trade your personal information to third parties for marketing purposes.

We may share your necessary address data with logistics carriers only for order delivery; we may disclose your information if required by law, court order or government regulation.

4. Cookies

Our site uses cookies to record browsing preferences, recognize returning visitors and analyze traffic data. You may disable cookies through your browser settings at any time, but this may affect some website functions.

5. Data Security

We adopt reasonable technical and operational measures to protect your personal data from unauthorized access, disclosure, alteration or deletion. However, no internet transmission method is 100% secure, and we cannot guarantee absolute data security.

6. Your Rights

You have the right to access, correct, request deletion of your personal data, or unsubscribe from our marketing emails at any time by contacting our support email.

7. Contact Us

If you have questions regarding this Privacy Policy, please contact us at:

Company: Shenzhen Telent Gifts Co., Ltd.

Email: Telent@telentgifts.com